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Another launch for an online game, another launch with day one server issues. It’s rare today that a game with online connectivity launches without server issues, and unfortunately for Paladins, Necromancers, Barbarians, and other players around the globe, Diablo 2: Resurrected is not without its own problems.
Players are reporting server issues that prevent them from even playing the game, and these same issues are preventing players from seeing existing characters or creating new ones, too. Earlier today, Blizzard announced that it was taking the game offline for unscheduled maintenance in an attempt to fix the issues.
Offline play should remain available for all players who have already authenticated.
— Blizzard CS – The Americas (@BlizzardCS) September 23, 2021
However, it didn’t seem to work as many on the game’s Subreddit and on Twitter are still experiencing the issues. Over on the Diablo 2: Resurrected subreddit, the front page reveals multiple posts of a screen that reads, “an issue occurred while communicating with the game servers,” and that those players should “check that [they] are connected to the internet and try again.”
Over on Twitter, players are reporting similar things, theorizing that the new Battle.net is worse than the old Battle.net.
— chris (@PfoChris) September 23, 2021
Blizzard tweeted again about an hour after the unscheduled maintenance that it is “continuing to work on problems affecting characters and game creation.” A quick scroll through the replies to that tweet showcase the frustration of players who can’t get in.
— Ryan (@broken_rhino) September 23, 2021
after the 10:00 maint, i created a game just fine, then I left it to join another and since then my character/account have been locked and unable to play. Hoping for a resolution soon!
— nroe1337 (@beezycraft) September 23, 2021
Pretty sad when my 37 year old Commodore 64 works better than Blizzard’s 2021 servers.
— ℂ𝟞𝟜 𝕋𝕖𝕝𝕖𝕧𝕚𝕤𝕚𝕠𝕟📺 (@C64Television) September 23, 2021
For what it’s worth, Blizzard has acknowledged the problem, stating that it’s actively working on it. However, with the game out today, it’s obviously not great that players who purchased this new game on launch are not even able to play it as intended.
The server issues Diablo 2: Resurrected players are facing today aren’t all that uncommon across games, though. Square Enix’s Outriders had a large online outage just days after its launch that hampered what might have been an otherwise successful launch. No Man’s Sky players on PC reported server issues as well on launch day, so while these issues aren’t great to deal with, they’re unfortunately not rare.
While waiting for the server issues of Diablo 2: Resurrected to clear up, check out this video showcasing 12 minutes of Assassin gameplay and then watch these 14 minutes of Necromancer gameplay. Read about how Diablo 2: Resurrected can’t have ultrawide screen support because it breaks the original game after that.
Wesley LeBlanc is a freelance news writer and guide maker for IGN. You can follow him on Twitter @LeBlancWes.